Studio Class Policy & Terms of Participation

By booking or attending a class at our studio, you agree to the following terms and conditions. These provisions are designed to ensure a safe and positive experience for all participants, as well as to protect our business.

1. Booking & Attendance

All classes must be booked in advance through our official system.
Late arrivals may not be admitted to ensure the safety and flow of the class.
Clients are encouraged to arrive 5 - 10 minutes early and inform the instructor of any personal health concerns or pre-existing injuries.

2. Cancellation Policy

Cancellations made more than 24 hours before the class will not incur a fee (100% refund).
Cancellations made within 24 hours of the class will be subject to a fee of 50% of the class price (50% refund).
No-shows or cancellations made less than 2 hours before class will be charged 100% of the class fee (no refund).
Refunds are only available if cancellation occurs in accordance with the above timeframe. Refunds or credits for missed classes outside these terms will not be provided.

3. Refunds & Price Adjustments

Refunds: As noted above, refunds are available only when cancellations comply with our established cancellation timeline. No refunds will be provided for no-shows or late cancellations.
Price Changes: Class fees are subject to review and may be increased periodically to reflect rising operating costs or improvements in our service offerings. All changes to class prices will be communicated in advance via email and updated on our website.
By booking a class, you acknowledge and accept that any future pricing changes will not affect the agreed fee for classes you have already paid for (if applicable).

4. Health & Safety

Participation in all classes is at your own risk.
It is your responsibility to ensure that you are physically and mentally fit for the class.
Individuals who are pregnant, injured, or managing a medical condition must obtain approval from their healthcare provider before participating and must inform the instructor of any relevant details.
While all instructors are trained, qualified, and insured, participation in our classes remains at the client's sole risk with regard to any injury or health-related issues.

5. Injuries & Liability

By attending our classes, you affirm that you are fully responsible for your health and safety.
The studio, its employees, and instructors are not liable for any injuries incurred during class participation, aggravation of pre-existing conditions, or loss/damage of personal belongings, to the fullest extent permitted by law.
By booking a class, you expressly waive any right to claim against the studio for injury, illness, or other damages arising from your participation.

6. Behaviour & Community Standards

We are dedicated to fostering a kind, welcoming, and supportive environment for all.
Zero tolerance is enforced for behavior including harassment, intimidation, or discrimination.
The studio reserves the right to remove, ban, or deny access to anyone whose conduct is deemed harmful, disruptive, or disrespectful. This includes verbal abuse, physical intimidation, repeated policy violations, or any other behavior that endangers the well-being of the community.

7. Studio Rules

Mobile phones should be set to silent or turned off during class sessions.
Personal belongings are the responsibility of the individual and should be stored in designated areas.
Please respect the studio space and fellow participants by maintaining cleanliness, punctuality, and a courteous demeanor.
Instructors and staff must be treated with respect at all times.

8. Amendments to Policy

We reserve the right to modify or update these terms and conditions at any time. All amendments will be posted on our website and communicated via email where applicable.
By continuing to participate in our classes after any updates, you agree to be bound by the revised terms.

9. Agreement to Terms

By booking or attending a class, you confirm that:

You have read, understood, and agreed to these terms and conditions.
You are physically able to participate in the selected class.
You assume full responsibility for your participation, including any associated risks.
You accept that class fees may change over time and that you have agreed to the applicable pricing at the time of booking.
You acknowledge that, upon registration, you have agreed to all the terms outlined above.